Privacy Policy

Last updated: June 14, 2026

1. Information We Collect

At Hearth & Key, we believe in radical transparency. When you book a stay or sign up to host, we collect only the essential information needed to secure your reservation and ensure a seamless experience. This includes your name, email address, payment details, and travel preferences.

2. How We Use Your Data

Your data is used exclusively to facilitate your stays, communicate important updates, and personalize your experience on our platform. We do not sell your personal information to third-party advertisers. Ever.

3. Data Security

We employ industry-standard encryption protocols to protect your payment and personal details. Our servers are regularly audited to ensure compliance with the highest security standards.

4. Your Rights

You have the right to access, modify, or permanently delete your personal data from our systems at any time. Simply navigate to your account settings or contact our concierge team for assistance.

Questions about your privacy?

Reach out to our dedicated privacy team at hello@hearthandkey.com.

Privacy Policy | Hearth & Key · Hearth & Key